Category Archives: Communication

Perceptual Positions

You have probably heard of the saying “Before criticizing someone, try walking a mile in his shoes.” This saying reminds us that we cannot really understand what our listeners truly feel until we are able to bring ourselves to the point of feeling what they feel, seeing what they see and hearing what they hear. […]

How to Develop Your Emotional Intelligence

As we learn more about what makes people successful in business and even in terms of leadership, researchers professionals have now moved on from the usual attributes of Intelligence Quotient (IQ) towards Emotional Intelligence(EQ). And EQ is now considered a very essential ingredient in the make-up of potential leaders. Conversely to our IQ, our EQ […]